Increase your customer loyalty
Are you looking for a way to improve the relationship with your customers, understand their needs and opinions? Our AI-powered platform offers you the right solution.
Don't miss out on the opportunity to get the full potential of a world-class platform at an affordable price.
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About QServus
QServus is a digital platform whose purpose is to put the customer's voice at the center of any organization and for this, we have a set of features that allow us to improve the quality of service from the use of the platform.
Seamless integration
QServus is a digital platform whose purpose is to put the customer’s voice at the center of any organization and for this, we have a set of features that allow us to improve the quality of service from the use of the platform.
Our three fundamental pillars
With our platform, you will be able to carry out three key actions that will help you achieve your goals.
Listen
Analyze
Act
1. Listen to your customers with omnichannel
Today’s customers want to be heard and integrated. Our platform allows you to have real interactions with your customers and collect their opinions and needs. In addition, our multichannel strategy allows you to have conversations from any device and in multiple languages, to reach all your customers.
2. Analyze responses with artificial intelligence
After listening, it is important to know how to analyze what your customers say and turn that information into business opportunities. Sometimes a single answer can impact entire processes, find out with our artificial intelligence! Through indicators and reports, you will be able to review your results in different formats to be able to be analyzed, used in your presentations, and achieve process activation.
3. Act in real time
QServus allows you to impact various types of processes in your organization, including: generating requests and claims automatically through a ticket system, conducting focused training to improve service capacity, generating loyalty actions and generating action plans. Also, you will be able to activate different types of automated actions to satisfy and retain your customers, delivering solutions that are aligned with your analysis.
Listening to your customers will improve the quality of service of your business
The multi-channel strategy
Your company can use different means to talk with its customers. Since QServus is usable from any device.
Easy surveys
Create online surveys to understand the needs and level of satisfaction of your customers.
Automated actions
Do you need to respond immediately to your clients' requests? Leave it in our hands. Save time with our automated solutions.
FAQ
QServus will help you reduce your costs by giving you access to a variety of automated
relationship marketing tools that will allow you to retain your customers without incurring additional expenses. By centralizing all
relationship marketing actions on our platform, you will be able to save time and resources compared to implementing
strategies individually. In addition, by paying a monthly fee, you will be able to access all
QServus functionalities without additional costs, which will allow you to better plan your budget and
avoid surprises in the future.
On the other hand, our online notification system will allow you to be aware of any problem in the
purchase process and provide fast and effective solutions, which can avoid lost sales and costs associated with
late returns or claims.
QServus leads the drive for Real-Time Feedback, providing innovative solutions to meet the challenges of
the Customer Experience industry. By collecting accurate data in real time and analyzing it through
artificial intelligence tools, we directly address your customers’ concerns regarding
immediate attention to their needs and problems. In addition, our ability to offer informed decisions and
automatic actions in real time improves the reputation and satisfaction of your clients. In this way, we collaborate
in solving the broader problems of the customer survey and feedback industry.
We are the best relationship marketing option, because we understand the new business models and we help you
listen to your customers to take action. We differentiate ourselves by having:
1. A specialized team that advises you at all times.
2. An interactive platform with adaptable design and easy to use.
3. Automated actions to react and respond to your buyers.
4. The fastest charging speed on the market.
5. Light surveys so as not to discourage participation, and personalized values according to the
needs of our clients.
No matter the size of your company, the most important thing is your desire to grow. At QServus we have plans that
adapt to your needs. It does not matter if you are an Entrepreneur, Micro-entrepreneur, SME or a large company
, at QServus you will always have solutions tailored to your needs. We invite you to discover our QServus Lite version .
At QServus we have a team of specialists that will provide you with personalized advice to help you
write the right questions, this will allow you to obtain the exact information you need from your
clients. In addition, we offer you tools to customize your surveys and adapt them to the image and
needs of your company. In this way, you can be sure that you are obtaining the
relevant information that will help you make strategic decisions to improve your business.
They trust us
We are proud to work for these leading brands.
READY TO ENGAGE YOUR CUSTOMERS?
Schedule a free demo with us
At QServus, we are leading the revolution of Customer Real Time Feedback powered by AI to increase the loyalty of your customers, providing companies with tools that improve the quality of their service.
Don’t miss out on the opportunity to get the full potential of a world-class platform at an affordable price!
Interact with your customers receiving their opinions and requirements, to then take actions in real time.
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